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Meditel Kuching

BUSINESS STRATEGIES

2023 - 2024

Meditel

PHASE 1

Enhancement of Product and Services

  • Better Retail Mix to target B40 (80%) & M40 (15%), T20 (5%)

  • QMS Waiting Number

  • ATM and Cash Deposit

  • Car Wash

  • Valet Service

  • Business Centre

Beyond Meditel

PHASE 2

Enhancement of Product and Services

  • 24hrs Vending Machine at HUS Compound (5 sites)

  • Meditel Buggy Transit

  • Laundry Services

  • Wellness Hub

Facility Management System

  1. Training and Development

  2. Document Control

  3. Audit and System

2024 - 2025

2025 - 2026

Enhancement

PHASE 3

Product and Service Enhancement

  • Meditel Virtual Mall Apps (Ehailing Ward Delivery)

  • Secondary Healthcare Retail Space

Quality Management System

  • ISO 9001 certification

Market Expension/Exploration

  • Meditel 2

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